Click Apply and then click OK to save the setting change. Then, try adjusting the number of lines to scroll the mouse or changing the mouse to scroll one page at a time. In the Mouse Properties window, select the Wheel tab. Click or double-click the Mouse option.In the Control Panel, click the View by drop-down menu near the upper-right corner, and select Small icons or Large icons.This window can be accessed by doing the following: If you are encountering issues with the mouse wheel in any version of Microsoft Windows, adjust its settings through the Mouse Properties window. Microsoft Windows users Adjust mouse wheel settings ![]() Below is help for resolving this issue, and suggestions on what to do if troubleshooting doesn't help. ![]() The mouse wheel or roller on the top of a wheel mouse can malfunction, causing up and down scrolling to not work.
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