![]() In this blogpost we are going to highlight the strategies that businesses can use to better engage with and retain customers, and then look at how Lumin PDF can be creatively employed to practically support those strategies. Being more effective in this area will not only help businesses to come out the other side of the pandemic intact, but also improve customer relations and increase revenue into the future, when the business landscape regains a semblance of normality. The pandemic and the move to remote working has already caused businesses to upgrade some of their infrastructure and business practices, driving efficiency through the adoption of new technologies and ways of thinking.ΔΆ020 presents the perfect chance to think long and hard about what actually works in terms of keeping customers. While this casts a gloomy picture, there is also a silver lining. With increasing unemployment, market instability and changing governmental regulations, customers are severing ties with businesses they may have been involved with for years. Undoubtedly, coronavirus has made things more difficult for most businesses across the board.
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